RESEARCH INFORMATION
✎: IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ON THE MANAGEMENT OF UNIVERSITIES IN NIGERIA
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Keywords: IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ON THE MANAGEMENT OF UNIVERSITIES IN NIGERIA
ABSTRACT
The study investigated the “Impact of Information and Communication Technology (ICT)
on the Management of Universities in Nigeria”. Nine objectives were postulated in line with
research questions and hypotheses. The variables investigated in the objectives include
communication, decision-making, planning, staff development, maintenance of discipline,
provision of welfare and health services, maintenance of records, interpersonal relationship
and provision of games/recreational services. The research design employed in this study
was descriptive survey design. The population for the study comprised 138 universities as at
the time of the study. These universities include 40 Federal, 40 State and 58 Private
universities. These 138 universities were further grouped into six geo-political zones of
Nigeria. A stratified sampling technique was adopted for this study in order to give equal
chance to all sample representatives and be able to cover all the universities across the six
geo-political zones. Consequently, one university was randomly selected from each of the
three groups of universities in each geo-political zone, making a total of 18 selected
universities. A purposive sampling was used to share 50 copies of questionnaire in each of
the 18 universities, which gave a total of 900 as sample size. The data obtained were
analyzed using percentages, descriptive statistics and Analysis of Variance (ANOVA)
statistics. Results showed that Information Communication Technology (ICT) enhanced
better information dissemination in the Universities, there were inadequate provision of
welfare and health services such as lecture room, clinics and accommodation for both staff
and students in the Universities and there were inadequate computer centres where the
youth, within the neibouring community, can learn in the Universities. Based on the
findings, it was concluded that ICT has both positive and negative impacts on the
management of universities in Nigeria and that availability of ICT has positive impact on
communication in universities in Nigeria. It was recommended among others that university
authorities should be more proactive in the provision of modern or up-to date information
and communication systems in their universities. Furthermore, in order to enhance discipline
in the universities ICT should be used for payment of all fees and levies and be used in
conducting computer based tests and examinations.
TABLE OF CONTENTS
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study 1
1.2 Statement of the Problem 7
1.3 Objectives of the Study 9
1.4 Research Questions 9
1.5 Research Hypotheses 10
1.6 Basic Assumptions 11
1.7 Significance of the Study 11
1.8 Scope of the Study 12
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1 Introduction 14
2.2 Conceptual Framework 15
2.2.1 Concept of Information and Communication Technology (ICT) 15
2.2.2 Concept of Management 25
2.2.3 Management Information Service [MIS] 25
2.2.4 Decision Making in Organization 26
2.2.5 Planning in Organization 27
2.2.6 Staff Development in Organization 28
ix
2.2.7 Maintenance of Discipline in Organization 29
2.2.8 Students’ Welfare/Health Services in Schools 30
2.2.9 Maintenance of Records in Organization 31
2.2.10 Interpersonal Relationship in Organization 31
2.2.11 Games/Recreational Services in Schools 32
2.2.12 Development of Universities in Nigeria 32
2.3 Theoretical Framework 37
2.3.1 Theoretical Framework on Communication 41
2.3.2 Theoretical Framework on Decision Making 44
2.3.2.1 Steps to organization Goal in Decision Making 45
2.3.2.2 Benefits of Good Decision Making 46
2.3.3.3 Steps to Good Decision Making 47
2.3.3 Theoretical Framework on Planning 48
2.3.3.1 Model of Organization Planning Process 50
2.3.3.2 How ICT can Improve Planning in the Organization of Universities
in Nigeria 50
2.3.4 Theoretical Framework on Staff Development 51
2.3.5 Theoretical Framework on Maintenance of Discipline 53
2.3.6 Theoretical Framework on Students’ Welfare/Health Services 55
2.3.6.1 Mission of University Health Services 57
2.3.7 Theoretical Framework on Maintenance of Records 58
2.3.8 Theoretical Framework on Interpersonal Relationship 55
2.3.9 Theoretical Framework on Games/Recreational Services 59
2.4 Problem Militating against ICT in Universities in Nigeria 59
2.5 Empirical Studies 61
2.6 Summary 64
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction 66
3.2 Research Design 66
3.3 Population of the Study 66
x
3.4 Samples and Sampling Techniques 69
3.5 Instrumentations 70
3.5.1 Validation of the Instrument 71
3.5.2 Pilot Study 71
3.5.3 Reliability of the Instrument 71
3.6 Procedure for Data Collection 72
3.7 Method of Data Analysis 72
CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND DISCUSSION
4.1 Introduction 73
4.2 Descriptive Analysis of the Bio-data of the Respondents 74
4.3 Respondents’ Opinions on the Impact of Information and Communication Technology in the Six Geo-Political Zones in Nigeria 78
4.4 Answering Research Questions 91
4.5 Hypotheses Testing 97
4.6 Summary of the Findings 110
4.7 Discussion of Findings 111
CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
5.1 Introduction 121
5.2 Summary 121
5.3 Conclusions 124
5.4 Recommendations 126
5.5 Suggestions for Further Studies 127
5.6 Contributions to the Knowledge 127
References 129
Appendices 138
Keywords: IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ON THE MANAGEMENT OF UNIVERSITIES IN NIGERIA
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Keywords: IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ON THE MANAGEMENT OF UNIVERSITIES IN NIGERIA
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