This study, “THE CHANGING ROLES OF THE SECRETARY IN THE ICT ERA PROBLEMS AND PROSPECTS” contains concise information that will serve as a framework or guide for your project work. The project study is well-researched for academic purposes and are usually provided in complete chapters with adequate References. Keywords: THE CHANGING ROLES OF THE SECRETARY IN THE ICT ERA PROBLEMS AND PROSPECTS
CHAPTER ONE 1.0 INTRODUCTION On the early days the secretarial profession was limited to typing, writing and transcribing of shorthand only. But today, it is far beyond this, it involved functions as sorting and retrieving of information passing on information and so on with the help of manual electronic equipment. A secretary assistance to an executive, possessing mastery of office skills and ability to assume responsibilities without direct supervision who display initiative, exercises judgment and makes decision within the scope of his/her authority. The secretary also handles more office jobs, makes and takes decision on behalf of his/her organization. But because of the aforementioned about information communication technology, there are controversies about the future of the secretary in information communication technology. The term information communication technology was first widely employed in 1981 to describe the equipment and system, which were being introduced in both private and public sectors, to create, store and distribute information since, then, the term has abbreviated to (I.C.T.). The key feature of modern technology is its ability to deal with information in one form or the other. Trend has been towards using ways of interconnecting the various types of equipments so as to integrate their functions and manage them effectively. Underpinning the definition of “ICT” lies on the modern which provides a helpful explanation of the way in which computers process information. Information communication technology as the broadly based technology needed to support information systems, which many people today refers to as computer equipment, which aids to increase profit margin and enhance planning, and organization by the use of very fast, accurate and flexible devices in the business society. Efficiency in offices many people believe, is a vital factor in the well being of an organization as it can affect productivity.
1.1 STATEMENT OF THE PROBLEMS The objective is to assess information communication and examine the problems faced to the modern secretary and the prospects the secretary is expected to meet with. The specific objectives are:
1.3 RESEARCH QUESTION
1.4 DELIMITATION This works covers “the changing roles of the secretary in an ICT era and it is restricted to first bank, oceanic bank and intercontinental bank plc.
1.5 LIMITATION OF THE STUDY In the course of carrying out this work, certain factors served as time, enough capital, inadequate text books, and as a result of other academic activities going on.
1.6 SIGNIFICANCE OF THE STUDY The significance of the study has risen from the researcher’s realization of the problem facing a secretary in the information communication technology at first bank, oceanic and interconnected bank plc Kaura Namoda branch, Zamfara State the researcher also realized the prospects of a secretary in the information communication technology. This research work will be valuable assets to government policy makers on privatization and contributing to the successful up-lifting of secretaries in information communication technology.
1.7.1 First Bank of Nigeria Plc Sometime in 1891 it become apparent that banking facilities were urgently required in West Africa and especially in Lagos. Elder Dempster and Co. were approached in 1892, the Bank of British West Africa was announced but it was a little more than a department of elder Dempster and Co. housed in its offices and managed by its agents. To reflect the majority shareholding and the fact that it was the “pioneer” bank in the country, First Bank of Nigeria assumed its present name in 1977 under the umbrella of that first bank of Kaura Namoda was brought into existence in the year 1970 to meet the growing need of the people. The Kaura chapter was established as a result of growing trade and farm product like groundnut, beans and cotton, so as to safeguard the money of traders from robbers and to encourage low income earners to save as civilization increased, the bank began expanding with different kind of services render to customers as modern banking system. Prior to the establishment of first bank in Kaura Namoda some of the indigenes who have careless attitude towards banking operation was revived and thus most of them developed some interest in the banking activities. The bank is currently one of the best in the community and does not intend to rest on past glories and to cope with contemporary and future challenges. Their activities.
1.7.2 Oceanic Bank International Plc Kaura Namoda The bank was formerly known as International Trust Bank. The bank was established here in Kaura Namoda on the 6th of February 2006. presently, there are 20 staff in the bank. It is situated at Sahabi Liman House 1004 flats Kaura Namoda.
Keywords: THE CHANGING ROLES OF THE SECRETARY IN THE ICT ERA PROBLEMS AND PROSPECTS
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