THE IMPACT OF OFFICE ENVIRONMENT ON OFFICE PROFESSIONALS PRODUCTIVITY

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Keywords: THE IMPACT OF OFFICE ENVIRONMENT ON OFFICE PROFESSIONALS PRODUCTIVITY

 

RESEARCH BODY

Abstract

This study examined  the impact of office environment of office productivity professional. A total of two hundred (200) respondents, comprising of ninety eighty (98) office professionals and one hundred and two (102) executives Ire used. Moreover, literature relevant to the topic by renowned authors and researchers provides the secondary source of data, while the interview was used to obtain background  information of the organization. From the data collected and analyzed,  it was discovered that a good conducive atmosphere makes the office professionals serves as an image maker of the organization. It was also discovered that office environment has an impact on the  productivity of the office  professional the study revealed that the output of the office professional in a conducive environment is very satisfactory. Recommendation made, included management should set up the office environment in such a way that it would alloId proper ventilation and lightening. And that management should provide proper office layout and a conducive working atmosphere with consideration for cleanliness, sanitary convenience s, health and safety for its worker and also human factor should be taken into consideration as to provide workers with comfort towards the attainment of organizational goals.  

 

 

TABLE OF CONTENTS

CHAPTER ONE

Introduction       –       –       –       –       –       —      –       –       1

Background of the study     –       –       –       –       –       –       1

Statement of the Problem    –       –       –       –       –       –       5

Purpose of the study   –       –       –       –       –       –       –       6

Significance of the study     –       –       –       –       –       –       7

Scope of the study      –       –       –       –               –       –       8

Limitation of the study –       –       –       –       –       –       –       8

Definition of terms      –       –       –       –       –       –       –       9

CHAPTER TWO

Literature Review –      –       –       –       –       –       –       –       11

Introduction –     –       –       –       –       –       –       –       –       11

Conceptual Framework  –     –       –       –       –       –       –       11

Modern Office Machine –      –       –       –       –       –       –       13

The Physical Environment factors –       –       –       –       –       –       15

Adequate Remuneration of Office Professional  –    –       –       25

Human Relation Skills –        –       –       –       –       –       –       –       28

Summary of Review –  –       –       –       –       –       –       –       32

 

CHAPTER THREE:

Research Methodology –      –       –       –       –       –       –       33

Introduction  –    –       –       –       –       –       –       –       –       33

Research Design        –       –       –       –       –       –       –       –       34

Area of the study        – –     –       –       –       –       –       –       –       34

Population of the study       –       –       –       –       –       –       –       34

Sample size –     –       –       –       –       –       –       –       –       35

Method of Data Collection    –       –       –       –               –       35

Instrument for Data Collection      –       –       –       –       –       36

Validation of the instrument –       –       –       –       –       –       36

Administration of Instrument        –       –       –       –       –       36

Data analysis     –       –       –       –       –       –       –       –       37

CHAPTER FOUR:     

Data Analysis and Interpretation   –       –       –       –       –       38

Introduction       –       –       –       –       –       –       –       –       38

Answer Research questions –       –       –       –       –       –       38

Interpretations  –       –       –       –       –       –       –       –       40

Summary of Major findings  –       –       –       –       –       –       47

Discussion of findings –       –       –       –       –       –       –       –       49

 

CHAPTER FIVE

Summary, Conclusion and Recommendation –       –       –       52

Introduction       –       –       –       –       –       –       –       –       52

Summary   –       –       –       –       –       –       –       –       –       52

Summary of Major findings –       –       –       –       –       –       53

Conclusion –       –       –       –       –       –       –       –       –       53

Recommendation        –       –       –       –       –       –       –       –       54

Suggestion for further studies      –       –       –       –       –       55

References

Appendix A:  Letter of Introduction

Appendix B: Questionnaire

 

 

CHAPTER ONE

INTRODUCTION

 

Background of the Study

Contemporary dictionary defines environment as all the surrounding condition, which influence growth and development. Environment can also be defined as the external and internal surrounding of an office as it affects a secretary. According to Rwuaan (2010), an office is a building where clerical work is done, where information is received, conveyed, recorded processed and safeguard. An office is generally a room or other area in which people work, but may also denote a position within an organization with specific duties attached to it (see office, office holder, official), the latter is an fact an earlier usage, office as place originally referring to the location of one’s duty.

An office is an architectural and design phenomenon and a social phenomenon, whether it is a small office such as a bench in the corner of a “mom and pop shop” of extremely small size (see small office home office) through entire floors of buildings up to and including massive building dedicated entirely to one company. In modern terms an office usually refers to the location where white-collar workers are employed.

Productivity has been generally defined as a ration of a measure of output to a measure of some or all of the resources used to produces these output. In this way, one or a number of input measures can be taken and compared with one or a number of output measure. When attempt is made to include all inputs and all output in a system, the measure is called a Total Productivity Measure (TPM) Palik (2006) explains in his what that the input used in a process can be hour of labour, unit of capital and qualities of raw materials compared with the consequent output.

History has it that the background of office professional dates back to the days when ancient office professionals who were then called secretaries worked under the primitive circle of office surroundings. Despite the fact that the importance of the early office professionals was realized when the need for keeping, retrieving and safeguarding confidential matters were needed. At that time, the duties and responsibilities of office professionals was of much importance in terms of job satisfaction the office profession. The duties and responsibilities of office professional involves providing services relating to processing, documenting and disseminating information, (Smith, 2008).

 

Keywords: THE IMPACT OF OFFICE ENVIRONMENT ON OFFICE PROFESSIONALS PRODUCTIVITY

 


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Keywords: THE IMPACT OF OFFICE ENVIRONMENT ON OFFICE PROFESSIONALS PRODUCTIVITY

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