THE ROLE OF HOSPITALITY IN PROMOTING ECONOMIC VALUE

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✎: THE ROLE OF HOSPITALITY IN PROMOTING ECONOMIC VALUE

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Keywords: THE ROLE OF HOSPITALITY IN PROMOTING ECONOMIC VALUE

 

RESEARCH BODY

ABSTRACT

Hospitality is the relationship between guest and host, or the act or practice of being hospitable. This research was carried out to find the role of hospitality industry in promoting economic value. The area selected is Adesba International Hotel, Panseke, Abeokuta, Wenby Suites, Housing Ibara, Abeokuta, Continental Suites opposite Governor’s house, Abeokuta, Ogun State. Questionnaire was distributed among the people in the hotel. The data collected was organized and subjected to analysis using percentage. Lastly, recommendation was stated to help the hospitality industry to progress successfully.           

CHAPTER ONE

1.0     INTRODUCTION

1.1     BACKGROUND OF THE STUDY

Hospitality is the relationship between guest and host, or the act or practise of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors or strangers, resorts, membership clubs, conventions, attractions, special events and other services for traveler and tourists.

The word hospitality derives from the latin hospes, which is formed from hostis originally meant “to have power”. The meaning of “host” can be literally as “Lord of strangers”. Hostire means “equalize or compensate” hospitality is rarely a matter of protection and survival and is more associated with etiquette and entertainment. However, it still involves showing respect for one’s guests, providing for their needs and treating them as equals.

The hospitality service industry includes hostels, casinos and resorts which offer comfort and guidance to strangers, but only as part of a business relationship. The terms hospital, hospice and hostel also derive from “hospitality”, and these instruction preserve more of the connotation of personal care.

Hospitality was a divine right. The host was expected to make sure the needs of his guests were seen to.

A host who granted a person’s request for refuge was expected not only to provide food and shelter to his/her guest, but to make sure they did not come to harm while under his/her care.

In India, hospitality is based on the principle Atithi Devo Bhava, meaning “the guest is God”. This principle is shown in a number of stories where a guest is literally a god who rewards the provider of hospitality. From this stems the Indian approach of graciousness towards guest at home and in all social situations.

1.2     STATEMENT OF THE PROBLEM

These are the problems:

–           Industries are experiencing low profit due to problem of marketing and economic issues.

–           They have not been able to improve in technology aspects that is they should seek the internet advice for more information.

–           Industries do not have a good managerial ability.

–           Lack of infrastructural technology.

–           Hospitality industry suffers from fluctuation within an economy.    

1.3     PURPOSE OF THE STUDY

The purposes of this research works are as follows:

–           To assist in raising environmental awareness so as to examine the crucial role played by hospitality industry in the economy.

–           To encourage individual skills, experience and knowledge and give likely problem encountered by the industry.

–           To encourage the industry to provide modern tools and equipment and professionals in the job.

–           To assist in increasing the search on new idea or techniques of running business through the internet which is a means of improving the industry in order to boost the economic growth.    

1.4     SIGNIFICANCE OF THE STUDY 

This research work will be of great importance in the following ways:

–              Organisations/individuals involved in hospitality industries. It will enable individuals see the role of hospitality in improving the nation’s economy.

–              It will help the government and hospitality regulating board to see the need for improving hospitality industry so as to attract foreign investors and those that are away from home.

–              It will help individuals to see the different opportunities that are yet to be tapped in the hospitality industry.

1.5     GENERAL OBJECTIVES

The general objectives of this project is: The role of hospitality industry (case study of Adesba International Hotel, Panseke, Abeokuta, Continental Suites, opposite governor’s house, Wenby suites, Ibara housing Estate. All in Ogun State) in elevating the economic value.

1.6     RESEARCH QUESTIONS

With the basic background explanation, the following questions become important:

a.         What are the impact of hospitality on individual?

b.         What impact does hospitality have on the society?

c.         What impact can hospitality have on economic growth?

1.7     SCOPE OF THE STUDY

The study is restricted to Adesba Hotel, Continental Suites, Wenby Suites, Abeokuta, Ogun State.

1.8     DEFINITION OF TERMS

–      Hospitality: Friendly and generous behaviour towards guests.

–      Industry: The people and activities involved in producing a particular thing or in providing a particular service.

–      Economic: A process, a business, or activities producing enough profit to continue.

–      Value: How much something is worth compared with it’s price.

–      Hosts: A person/man who invites guest to a meal, a party or who has people staying at their houses.

–      Guests: A person that you have invited to your house or to a particular event that you are paying for.

–      Hostesses: A woman who invites guests to a meal, a party or a woman who has people staying at her home.

–      Hotel: A building that provides cheap accommodation and meals to students, workers or travelers.

 

 

Keywords: THE ROLE OF HOSPITALITY IN PROMOTING ECONOMIC VALUE

 


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Keywords: THE ROLE OF HOSPITALITY IN PROMOTING ECONOMIC VALUE

 


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